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Worldwide Acceptance
Your Citizens Bank/Vancity Reloadable Visa* card is accepted at millions of places worldwide, wherever the Visa symbol is displayed.

Online Account Access

A Citizens Bank/Vancity Reloadable Visa card is ready to use upon activation. You can track your spending and your card balance online right on this site.

As part of our ongoing commitment to safeguard your personal information and provide added security to your online experience, we’ve added security enhancements to the login process. You will be asked to update your user profile upon login.

You enjoy the safety of having your funds on a Citizens Bank/Vancity Reloadable Visa card, and no longer have to worry about carrying around large sums of cash.

Introducing the Citizens Bank/Vancity Reloadable Visa Card

The Citizens Bank/Vancity Reloadable Visa* card is a prepaid payment card that can be used everywhere Visa is accepted electronically. It's convenient, secure, and easy to use - and has its own built-in spending limit you can control. You get all the benefits of Visa without having to qualify for credit.

If you currently hold an enviro Reloadable Visa card you have Purchase Security and Extended Warranty insurance on most items purchased with your card.1  To continue providing you with the same excellence in insurance coverage please be advised that effective September 1, 2014, there will be a new underwriter for your inclusive insurance1. Please click here for more information.  For purchases made before September 1, 2014, please review the following Certificate of Insurance.

Purchase Security insurance. Most items you buy with your enviro Reloadable Visa card may be repaired, replaced, rebuilt, or reimbursed in the event of theft or damage within 90 days of the purchase date.¹

Extended Warranty insurance. Extend the manufacturer's warranty by up to one year on most items purchased with your enviro Reloadable Visa card.¹

To apply for a Citizens Bank Reloadable Visa card:

To apply for a Vancity enviro Reloadable Visa card:

*Visa Int./Citizens Bank of Canada, Licensed User.

Cards are issued by Citizens Bank of Canada, a subsidiary of Vancity. Funds loaded on the Card do not expire. Card balance is not CDIC insured.

¹ Insurance is underwritten by American Bankers Insurance Company of Florida.  Details of your coverage, including definitions, benefits, limitations, and exclusions are in the Certificate of Insurance provided with your card. Keep your Certificate of Insurance in a sate place with your other valuable documents.

Returning Cardholders



Due to new security enhancements to this site, you may be asked to update your user profile upon login.